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Full Service Westchester Business Communication Systems

by | May 25, 2020 | Westchester Business Communication Systems

These are hard times but that doesn’t mean your business should completely come to a stand still. Many Westchester County businesses are struggling to keep operating because they’ve been labeled as “non-essential”. We know that every business is “essential” to those who run it and work there, so making sure you can be working from home is huge. If you are finding that your current communication provider is falling short in making this happen it’s time to make a change. If they are slow to get you set up, simply cannot offer the solutions you need to work from home, or want to charge huge fee’s to get moving; make a change. Let’s see what a full service Westchester business communication system actually looks like.

Productivity & Security

Westchester Business Communication Systems

Westchester Business Communication Systems

Many companies who could not adjust to the current situation have seen their productivity slashed or stop outright. Working from home requires some logistical planning to get going. You may be thinking, “why don’t I just use Zoom with my employees?” Well, as we have seen across the globe it just is not secure. Classrooms, businesses, churches, and universities have been interrupted with “zoom-bombing”. That is where a hacker hijacks the call, can get everyone’s information, access their computer and more. This is highly dangerous for companies who have sensitive information and employees personal info in the Zoom chat. Full service communication providers today offer VOIP (voice over internet protocol) services (like Zoom and Skype). However, these are secure and are not accessible from anyone not on the network as a user. This means no risk of hacking from a malicious source and everyone on the call can work together while being safe.


VOIP has become the communication platform for modern businesses. If you’re still using an outdated wired business phone system you’ll find lots of limitation or expensive add-ons which are included with VOIP. It gives you access to features traditional communications simply cannot. Such as:

  • Conference Calling
  • Video Calling + Conferences
  • Voice-mail
  • Auto-Attendant
  • Call Recording
  • Computer Screen Sharing
  • Remote Accessibility
  • Add Users/Lines As You Need
  • and more

Because VOIP essentially removes the limitations of traditional telecommunication services it is the ideal solution for conducting business. Especially right now where many of us are having to work from home. The VOIP network doesn’t care whether your employees are in the office, at home, on vacation or in another country. They can still get work done as though they were down the hall.

Updating Traditional Communications

VOIP is great but there are still many companies who are using traditional wired LAN lines. So now is a great time to get those updates and changes made to your office while no one is there working. If you’ve been needing to add some new phone lines to the office, now is the time. If you’re looking to add phone lines to your new location or another office location, now is the time. Telecommunication companies like here at Top Line Communications, are essential businesses and are ready to get things done. If you need lines upgraded, routers changed, new hardware installed, new software installed; or any other telephony or phone system change, you have opportunity to get those larger scale projects completed with no slow down at the office.

Voice, Data, Fiber, Video & Outside Cabling

These are integral aspects to a business phone solution. For example, hospitals who use phone systems throughout the hospital will have these components installed and maintained. When they need repairs a technician must come in to make the needed repairs. These are great for large in-house organizations like hospitals, school districts, or local governments where VOIP is not a suitable option. If your organization has lots of in-house lines and connections, you should be sure you’re working with certified expert technicians. Also, if you need a repair or help with a service, it shouldn’t take you a few days to get a technician to your location. The best full service Westchester business communications systems companies will be able to meet your needs the same day or the following day.

Making The Change

Now is the ideal time to make these sort of changes to your business telecommunication system. If you’re using LAN lines, things can be updated and integrated without delay as no one is at the office. If you’re working from home, VOIP will allow you to do so in a far more secure manner. So get the ball rolling today.

For the best Westchester Business Communication Systems, look no further than 30 years of local expertise right here at Top Line Communications. We proudly support the WBC (Westchester Business Counsel) and live right here where we operate. Call today and see how we can reduce your costs and keep you moving forwards during this time period. Stay safe from the entire team and we can get through this if we work together! 1-888-426-8647