Posts on Feb 2020

Upgrading Your Businesses Network Cabling Matters

Business Network Cabling Westchester NY

It is now 2020 and that means a new decade and new technology for your business. Because every aspect of your Westchester County business relies on data communication through physical cabling, upgrading to match current standards will be paramount to keeping you modern and scalable in the new decade. No matter if you are hospital, school district, tech company, real estate office, or small business; upgrading your infrastructure is necessary.  More reliable communication for both internal and external transactions makes a difference.

The Cost vs. Benefit Ratio

Business Network Cabling Westchester NY

Business Network Cabling Westchester NY

Old communication network cabling has some key drawbacks. Not only in terms of its speed and reliability but also in the high costs to maintain them. Older network equipment (like cables & routers) have a limited shelf life. They will inevitably fail at some point and that can mean costly repairs and maintenance fees. Damages or wear can lead to very slow internal systems which hurts your business and your customers and it can be costly and time consuming to have them repaired. So if you’re avoiding the cost of upgrading your system you may wind up paying even more just to maintain an old system. The old adage holds that when something is from an older generation the modern age leaves it behind. Business network cabling is no different.

Performance Is Key

Let’s say you are a Westchester County hospital. There are real risks to having your systems performance go down or dramatically slow down due to an error in the old cabling network. Not only will it make it difficult to have the problem resolved (old wiring can be cumbersome and have faults on multiple lines) but there could even be actual lives at risk. If nurses and doctors are having a hard time or no luck at all in contacting one another regarding a patient, you could be looking at more than just a system slow down. For businesses, customer support can degrade or shut down all together while you are getting your old system repaired. So it becomes expensive in repair costs and your performance will suffer. That can mean losing clients or losing uptime and none of that is good.

Network Downtime Issues Hurt

The reliability of your network can make or break your day to day business functions. To put it simply, downtime is crippling and expensive to your company no matter the size. When employees can’t do their work and have to devote time and energy to getting your IT systems back online, productivity falters. Or you have to wait for the cabling company to physically come to your location, determine what is the problem, and then go about the long exercise of repairing your out dated cabling network. Each of these possibilities are costly. Because modern digital and physical technology is ever moving forwards you need to move forwards along with it. New systems are more efficient, have greater capacity, are easier to maintain, and overall are far more reliable. This is another reason to upgrade.

Security Of Your Network

We’ve all heard of data breaches and hackers getting access to sensitive information of large companies and many businesses just hope it doesn’t happen to them. The thing is if you’re using a previous generation outdated network cabling and infrastructure, you’re at a far greater risk of being hacked than a company using current cabling tech. Things like firewalls and protection become more and more important as traffic becomes more unified over the same cable. Today most network devices will come with advanced firewall technology integrated directly into cable routers. Because the data of your business and that of your clients is sensitive, ensuring you have the most up to date security network is huge to protecting yourself and your clients from dangerous hackers.

Who To Hire

Not all network cabling providers are equal but knowing who to hire doesn’t have to be overwhelming or time consuming. Working with a dedicated local contractor is often a far better solution than some of the national corporations when it comes to service costs and customer support. When it can take a day or two for a technician to get out to your location to solve a problem from a large national company, that can spell disaster or major downtimes for your business. We specialize in installing and maintaining data, fiber, SIP, optic, phone, voice, and coax cabling for all of Westchester.

For the best Business Network Cabling Westchester NY, look no further than Top Line Communications and almost 30 years of local expertise. We live where we work and have clients of all sizes, two examples of our customers include places like NYS Thruway Transit Authority and Westchester County Children’s Museum. Call today and get a consultation on how your operation can be greatly improved with a modern cabling system. 1-866-95TOPLINE

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Why Your Westchester Business Should Be Using VOIP

Business VOIP Services Westchester County NY

VOIP (voice over internet protocol) is a type of technology that is used for video and call communication through the internet. It is different than traditional cable phones or wired connections that we have all had in our home and offices for decades. Today more and more businesses of all sizes are converting or setting up VOIP because it has a number of advantages over traditional phone services and is far cheaper. Here we’ll look at some reasons why your business should change.

Better Communications Costs

Business VOIP Services Westchester County NY

Business VOIP Services Westchester County NY

VOIP services allow users to connect with other users at little or no cost. Anyone who has an account can speak or video chat with someone else who also has an account. So that is one no cost advantage. VOIP services also let your business use existing phones which are web connected to make unlimited calls at no or a greatly reduced cost in comparison to a traditional cable company. Depending on the size of your company and call needs the costs will be on a sliding scale to match your needs, they also don’t have to be cookie cutter solutions.

Decreased Software & Hardware Costs

If you’re worried converting to VOIP would bring steep software and hardware costs take a deep breath because it’s actually just the opposite. Most VOIP systems need little or even no formal installation and can run on equipment you already have at the office. For the “hardware” all you need is a computer with a working microphone and speaker or headset which you most likely already have. Or that the VOIP company provides at a small fee or no fee at all for using the service.

Make Multiple Calls At Once

Where traditional phone lines allowing only a one to one connection or who will want to charge you high fees for setting up multiple lines or allowing multiple calls to happen at once, VOIP does just the opposite. You can make group calls or conference calls (even conference video calls) right through the VOIP system. This can be critical for businesses of every size where employees and management can get together on the phone or via video and get work done as if they are in the same room.

Faster For Customer Support Connections

When using VOIP it is faster than traditional phone lines for customers to get support and transferred to the right department when needed. When you can resolve a customer service issue faster that makes that customer feel better cared for and that means they will be happy to stay using your business.

VOIP Has Way More Features

Traditional phone lines do typically two things, a phone line and a fax line (which you must pay for as a separate number). VOIP on the other hand has a whole slew of features that are designed right into the system with no additional fees to speak of. They include:

  • Voicemail
  • Fax
  • Call Waiting
  • Caller ID
  • Telephone Number Blocking
  • Extensions
  • 411 Directory
  • Call Back Number
  • Text Messaging (SMS)
  • Speed Dialing
  • Call Recording
  • and more

How To Get Started

If you’re tired of just being an account number to one of the large phone companies who are always trying to up-sell you other services and who make take days to get to your location if you have an issue, then it’s time to make the switch. There are big companies who don’t know you or your business and who do not even have the best dial tone and phone system rates and there are better dedicated companies who know your name and your business. Making the choice between these two should be simple. So make the change for your Business VOIP Services Westchester County NY, right here at Top Line Communications. The leading phone service provider for our area. 1-866-95TOPLINE

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