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Business Phone System Westchester County NY<\/p><\/div>\n
First let’s see what an organization will use within the sphere of their communications. You’ll see pretty quickly its far different than your home phone set up. Some of the most functional capabilities of a business phone service include:<\/p>\n
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- Conference & group calls<\/strong> – utilize features that allow multiple personnel to be on the same call for meetings, appointments, training, or conferencing.<\/li>\n
- On-hold messages & music<\/strong> – when customers are on hold they shouldn’t experience silence, this system can provide messages regarding sales or just on-hold music.<\/li>\n
- Multiple lines + adding lines <\/strong>– if you have employees or receive many customer calls at one time you’ll take advantage of the multiple lines. Expanding? This is a critical component.<\/li>\n
- Auto-attendant (automated features) <\/strong>– a call directory and extension system along with an auto-attendant which directs callers to the proper department. We’ve all used these systems before when calling larger companies.<\/li>\n
- Voice-mail<\/strong> – received messages to be listened to and addressed later when you’re out of the office or occupied.<\/li>\n<\/ul>\n
Smaller and larger businesses alike benefit from these standardized features from today’s best business phone networks. Utilizing cost saving options like Voice Over Internet Protocol (VoIP) or the cloud can reduce your costs while at the same time increasing productivity. Let’s look a bit more carefully at your options.<\/p>\n
First let’s look at a more traditional option.<\/p>\n
PBX Phone Systems<\/strong><\/h2>\n
PBX (Private Branch Exchange) is more or less a completely private phone system used within your office location. It sends internal and external calls through the businesses physical phone lines but adds a variety of useful features that traditional phones do not offer on their own. There are other differences as well.<\/p>\n
A PBX system is much easier to scale up or add lines to than a traditional phone system. It can be hosted on the Cloud which is called a “host PBX” or “virtual PBX” or even VoIP through what is known as a “IP-PBX”. PBX systems are also incredibly flexible making them great for your ever changing market landscape. This can be a great system your business can use which is essentially a merger of traditional and modern business phone communications. Taking the best from older systems and utilizing today’s modern technology to create a powerful bridging of technologies.<\/p>\n
Fiber-Optics w\/ VoIP & the Cloud<\/strong><\/h2>\n
VoIP and the cloud offer every size of company (from small mom and pop shops to large multi-national corporations) huge benefits and cost saving bonuses. But if you don’t have a high quality high speed internet connection (like fiber internet) you could be selling those phone systems short. Unlike traditional phone lines VoIP & the Cloud are used and accessed through internet connectivity.<\/p>\n
That means if you have a sales forces of 20 people and all of them are calling clients via VoIP, you had better have an internet set up that is up to scratch. Traditional DSL or cable internet is far slower than modern day Fiber internet.<\/strong> Because these phone systems rely on the web to connect people you should be sure you have true high speed internet, and the way of now and the future is fiber. No more traditional copper or other outdated wiring which has major limitations. Be sure you’re combining VoIP and the cloud with Fiber to get the most efficient set up.<\/p>\n
Adding Lines & Users<\/strong><\/h2>\n
- On-hold messages & music<\/strong> – when customers are on hold they shouldn’t experience silence, this system can provide messages regarding sales or just on-hold music.<\/li>\n