Working from home? Back at the office? No matter how your business is operating right now, the need for high-quality low-cost phone services hasn’t changed. But with the current technology like VoIP, the cloud, traditional cabling, and SIP trunking; knowing what will best fit your requirements and budget may not seem as straightforward as you may think. Let’s take a look at what SIP trunking is and how it can reduce your costs while improving your business phone systems.
What is SIP Trunking?
SIP Trunking is a mode of sending voice and other communication services through an IP (internet protocol). In other words, through the internet. SIP trunking supersedes traditional phone services because it is more reliable and lower in cost. Because SIP trunking utilizes the internet to make connections, a hard-wired connection between two points is not required to make a call. Where when using traditional phone lines a physical connection must be present.
SIP trunks operate as virtual phone lines that let users connect to other phone numbers around the globe. As of 2020, nearly 60% of businesses in the United States are using SIP trunking with that number increasing year by year and it’s no mystery why. Improved call quality, reduced costs, and scalability (to name a few).
SIP Channels (Calls)
Every SIP trunk uses SIP channels which are essentially the same as a single inbound or outbound call. SIP trunks can hold an unlimited number of channels (“calls” or “lines”) at one time. If a company will need to make more calls they will need more channels. It also makes adding channels far easier as it is not done through physical phone line wiring.
Differences of SIP and VOIP
SIP and VOIP are very similar to one another and can be used interchangeably, but they are different. “VoIP” just means any call placed over the internet which can include many different forms of technology, SIP being one of those forms of technology. SIP is a type of technology that enables VoIP to be possible. See our article on Working from Home with VoIP
SIP Ensures Quality of Service (QoS)
SIP allows for improved Quality of Service (QoS) because it prioritizes voice calls over other forms of data traffic. This is important because phone calls require clear communication on both ends of the call. Delays in signal strength in a network can lead to dropped calls or broken up calls which can be very bad for business. SIP allows you to enable QoS to ensure that audio quality will be high during calls, even when there is a lot of data taxation on the system. Calls will gain the main priority of data which maintains the priority of clarity on calls.
There are lots of different reasons why SIP will be good for your business. One of the largest is the reduction in your communications costs. Low monthly costs for unlimited local and international long-distance calls are often bundled together and SIP can be customized to fit your specific requirements. Also, SIP services allow you to pay for channels (lines) on a need basis and you can easily add more channels over time as needed. A quick list of the benefits include:
- Cost reduction
- Scalability (Growth)
- Improved call quality
- Built-in continuity
- Network consolidation
- Unified Communications
- Video, conferencing, app integration
- SMS messaging
- Screen Sharing
- and so much more
You don’t need to be a business phone specialist to take advantage of SIP. But not all communications companies are created equal and who you hire to set up, install, and maintain your SIP network can make a big difference in your costs and productivity over time.
For the best in SIP Trunking Westchester NY, look no further than 30 years of local expertise right here at Top Line Communications. We live where we work, right here in Westchester County. Call today for a consultation and see how SIP trunking can improve your business communications today.