Posts on Oct 2020

What Makes a Fiber-Optic Internet Connection Superior?

Life as we know it is getting back a sense of normalcy and for all of us that is a huge relief. With businesses getting back to work full time and our economy getting rolling once again, it can be a great time to really look at the way your businesses internet and phone service are set up. With rapid increases in technology over the past few years the way company’s operate looks a lot different than it did one or two decades ago. The majority of that change has been because of massive improvements in connectivity technology, most notably fiber-optic internet connection availability. Let’s take a look at some of the reasons for Westchester county NY businesses fiber internet is superior to traditional cable or DSL connections and how your business can benefit from an upgrade today.

What is Fiber Internet?

Fiber Internet Westchester NY

Fiber Internet Westchester NY

Fiber-optic internet, also known as “fiber” or “fiber internet” refers to a broadband connection infrastructure which is capable of producing broadband connection speeds up to almost 1000 Mbps (megabits per second). The speeds are incredibly fast and the latency or lag (delays) are incredibly low with huge upload and download speeds. The technology utilized fiber-optic cables, which unlike traditional copper or cable lines, transfer data at about 70% the speed of light. That is incredibly fast. Furthermore, fiber internet is less likely to be interrupted by inclement weather like blizzards or hurricanes for that reason.

How Does Fiber Internet Function?

Basically fiber cables transfer data using light from one point to another as opposed to using electricity as the data transfer method like DSL or copper. There is quite a bit that goes into the technology. Optical fibers are incredibly small at roughly 125 microns in diameter (basically the width of an average human hair). When bundled together they form cables (but not cables we think of with traditional copper coaxial cables). The fibers then pulse LED or laser light transmitting information in the binary language. After the pulses of binary light reach their destination they are converted into electrical output that can be understood by things like computers, phones, etc. The main fiber then uses an ethernet connection to send the data what is called the “last mile” to the end user. This in a nutshell is how fiber internet works.

Is Fiber Internet Better for My Business?

Let’s look at what makes a fiber-optic internet connection better for businesses that have high data consumption requirements.

1. Fiber Speeds

To put it simply fiber is far faster than DSL or traditional cable internet. With speeds available up to almost 1000Mbps, there is nothing available to the public which can exceed these speeds. But is it the right fit for your business? Companies and organizations that have large data connection needs will be best suited for a fiber internet installation and upgrade. If you have a lot of employees who are always online, fiber will be better. This is most importantly the case when using VoIP (voice over internet protocol) for voice and video chats as well as if you’re using Cloud storage and computing. These systems require huge amounts of bandwidth and that available bandwidth has to be incredibly fast and reliable. No other internet connection system can meet the needs of companies the way fiber can.

2. Fiber Bandwidth

Having a fast connection speed is great but you also need compatible bandwidth to go along with that speed. Bandwidth is essentially the amount of high speed internet that is available. If your speed is incredibly fast but only works when 2 people are online, your bandwidth is very low and won’t be suitable for day to day functions and especially not for growth. Fiber has a huge level of bandwidth so you’ll never hit your “bandwidth cap” the way you can with DSL or cable. Bandwidth requirements are especially important when using these systems:

  • Web/Video Conferencing
  • Streaming HD Video
  • File Sharing
  • Cloud Computing/Applications
  • SIP Trunking
  • Server Maintenance
  • Server Upload
  • File Backup/Sharing
  • and more

If you experience dropped calls or video chats while using VoIP, this could be a bandwidth issue. If large uploads time out and cannot be completed, this too is likely a bandwidth issue. Having limited DSL or cable bandwidth can be detrimental to medium and large businesses. So be sure to have a connection audit completed to see where you can make improvements and get the fiber ball rolling.

3. Fiber Reliability

Because of the connection speed and the way in which data is transferred using light fiber is far superior in terms or reliability compared to copper or cable. The reason that they are at less risk from inclement weather is because of the speeds and small size of the data that is being transfered. Because fiber cables are essentially banded singular fiber wires together, even if there is a partial break in the band, the other fibers take over the transfer. Because unplanned outages can be detrimental to your business, knowing fiber will be reliable no matter what is going on makes a huge difference. Consider a huge file transfer to a client that must be completed by 1pm. If there is a break in that transfer due to a drop in service or the wifi going out, you could be hurt financially. With fiber that is far less likely to happen no matter the circumstances.

4. Fiber Reduced Costs

Fiber optics reliability and speeds can not be understated. But it is also the cost saving benefits that many medium and large size businesses and organizations really enjoy. When you eliminate speed and connectivity problems your productivity never falters due to your connection speeds. Any dropped call or lost document can be a huge blunder when it comes to signing a new client or taking a sale. But more than just ensuring you can take credit card numbers over the phone, fiber internet is also cheaper than traditional systems when it comes to larger companies.

If your bandwidth requirements are growing or poised to grow, fiber could be a huge boost to making things move smoothly. With a reduction of costs, increase in speeds and bandwidth, increase of security, and increase to overall health of your business operation; the benefits of a fiber optic installation can not be understated.

For the best in Fiber Internet Westchester NY, look no further than 30 years of local expertise right here at Top Line Communications. We live where we operate right here in the lower New York region and are proud members of the WBC (Westchester Business Counsel). Call us today for a consultation and see how we can upgrade your businesses communications and save you money at the same time. Stay safe from all of us here at TopLineCommunications.com 1-888-426-8647

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Best Westchester NY Business Phone Systems for Returning to the Office

Since the start of the pandemic, being prepared for remote working has become more. But now we’re seeing it all over the country, including here in Westchester, NYC, and the Tri-State area; people are heading back to offices. Many folks have resumed their commutes (even if only a few days a week) and are back at the office doing work. This is good news for a few reasons outside of the obvious good sign we’re doing well on the virus, it’s good news for business owners.

Westchester NY Office Work is NOT Dead

Best Westchester Business Phone Systems

Best Westchester  NY Business Phone Systems

What we see around the country as more and more people head back into work is the importance of office collaboration. Yes, working remotely was fun for a while and some companies even excelled, but the fact remains that we are social creatures, and we work better when we are physically together. Many companies are resuming limited in-office work 2 or 3 days a week and that means a return to working with your business phone system.

A huge number of companies who have moved most or all of their staff to remote work for the time being. This means there are incredibly cheap deals for business phones and services right now throughout the market. Smart companies took advantage of these deals and overhauled their in-office phone networking in a few keyways.

  • New fiber installations
  • New VoIP systems
  • New handsets + devices
  • New cloud storage + management
  • And more

Because your business communication tools are so important to getting things done day in and day out, you should seriously be looking at your current setup. Let’s see why.

Reliability & Speed

Working from home many of us have seen how VoIP for business functions with a poor home internet connection. Dropped calls, spotty service, hazy video, lag/delays, failed attachment delivery, and more have caused some major headaches. Using a system like business VoIP is only as good as the infrastructure it is running on. If you’re conducting an important work call and are about to close a new client when your call drops out at the most crucial moment, you could lose a sale. Times this with spotty reliability and that risk is compounded. You shouldn’t be fighting your business phone system to get work done.

Good systems require good infrastructure. This means that if your using VoIP for business on an outdated copper wired internet system, there are some major limitations. Firstly, desks further away from the central server connection point will have slower web speeds than those closer to the hub. This can be a major problem for office spaces that are large with a lot of employees connected at once. A fiber-optic installation eliminates that problem. No matter if you’re sitting at the server room or the furthest possible office location from the server, the speeds do not change.

With older internet systems the more users on the system the slower that system will operate. Also, the further you are from the connection point the slower speeds will be. This is bad news for important calls or video conferences. Fiber-optics speed and reliability are unmatched with the current technology.

Scalability & Growth

A major limitation to traditional business phone systems is the lack of built-in scalability. If we’re talking about adding phones and users to VoIP for business, that is simple stuff. If we’re talking about adding those same users via VoIP onto an already taxed traditional copper internet system, those users will stretch the available bandwidth even thinner. This means a poorer connection for everyone on the system.

Through a fiber-optic installation you ensure that no matter how many users need to be added to the current network it will be able to handle that increase in needed bandwidth. This is how VoIP for business with Fiber-Optics makes growth possible. If you’re a company of 20 now and need to add 20 more lines, you won’t experience a slow-down.

You simply add users through the VoIP system by creating a unique username and password. Because fiber-optic is being used for the connection, no number of users can over tax the internet infrastructure. Growing businesses who were at the limit of their bandwidth capacity have not upgraded to a complete fiber installation.

What are the Best Westchester NY Business Phone Systems?

We’ve seen from above that the fastest, most reliable, and most growth friendly business phone systems are systems which use two things:

So, if you’re company is back at the office (even if just a few days a week) you can take advantage of the phone service deals that are happening around the industry right now. The industry as a whole has taken a hit (like most businesses right now) due to the Covid-19 pandemic. But what that means for you as a business owner is huge savings to take advantage of.

Think of it this way, if many companies are going remote and Westchester business phone providers are hurting for clients, you can get a great deal on a new installation or upgrade. Many companies have already taken advantage of this fact as most do not want to keep their employees working remotely anymore than they have to.

If your at the office now, a few days a week, or will go back soon; now is the time to take advantage of industry low prices.

For the Best Westchester Business Phone Systems, look no further than over 30 years of local expertise, right here at Top Line Communications. Call today for a consultation and see how we can reduce your costs, get you set up from home, and bring your businesses phone systems into the 21st century. Stay safe from the entire team and we can get through this if we work together! 1-888-426-8647

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Very Discounted Business Phone Systems with SIP Service

Best SIP Phones Westchester County NY

Being a business owner means looking for every advantage when it comes to your upkeep costs. When you can save on operating expenses on a monthly basis, those saving add up over time and can be used for other areas within your business. If you think you’re paying too much for your business phone services, you probably are! Phone lines for businesses and organizations in Westchester New York don’t have to be too costly or complicated either. Let’s see why SIP phones are better for businesses of all sizes.

What Exactly are SIP Phones?

SIP phones are phones which use the Open Standard “SIP” system to receive, send, and manage telephone calls. It uses internet protocol (IP-based) to carry the actual voice as well as a second Open Standard “RTP”. These are commonly known as VoIP or Voice Over Internet Protocol (VoIP Clients or VoIP Phones). They provide a number of advantages to businesses and organizations of all sizes and are categorized in two main classifications:

  • Software SIP Phones or SoftPhones
  • Deskphones, Hardware SIP Phones, or Hardphones

What are SoftPhones?

Best SIP Phones Westchester County NY

Best SIP Phones Westchester County NY

“SoftPhone” means software program which functions as a telephone. It is basically something you install on an internet or carrier data connected device to make calls. It doesn’t necessarily have to be a phone either. SoftPhones can come in a range of varieties, including:

  • Android or iOS Smartphones
  • Desktop and laptop computers of all varieties
  • Android or iOS Tablets like iPads, even iPods

This means that anyone who has a smartphone or computer can simply install the designated software and turn their phon or computer into a “SoftPhone”. This is great for businesses especially right now where much work is being done from home due to the pandemic. When your employees can simply install a piece of software on their smart phone and home computer to conduct business calls, the advantages or plentiful.

What are HardPhones?

These phone systems look like traditional hard wired phone systems of the past. The main difference is that there is actually a small computer system and hardware components built into them so they can connect calls using an IP-Network (internet protocol network). This is done through standard Wifi or ethernet cables and is different from traditional phone lines in this sense as well. They don’t have to be hard wired either as cordless hard phones are also available. These are very common in office settings but are not typically set up when employees work from home.

Why Should we Use a “SoftPhone”?

The fact that SoftPhones are software based is one of the biggest advantages to using them for business. Because you can simply install a proprietary VoIP system onto any smartphone or computer to make it a fully functioning business tool, you are only limited by the software itself. Modern “SoftPhones” used for business have a huge array of features, such as:

  • Conference Calling
  • Video Calling + Conferences
  • Test & SMS Messaging
  • Voice-mail
  • Auto-Attendant
  • Call Recording
  • Computer Screen Sharing
  • Remote Accessibility
  • Add Users/Lines As You Need
  • Scalability (adding users not physical lines)
  • Call forwarding
  • Local, national and international calling
  • Cost effective rates (far cheaper than traditional phones)
  • and more
  • See some more benefits of business VOIP here

In this time period where many companies are struggling and many employees are working from home, being able to use current internet connections through a simple software to conduct business is a huge cost saver.

How Discounted are SIP Phone Systems?

The cost of a SIP trunk varies based on your needs as a business. There are essentially four different factors which go into the costs:

  • Monthly subscription costs – typically per channel of service
  • Call rates (outbound) – metered plans per minute
  • Setup costs – one time setup fees or activation of your SIP trunk service
  • Add-ons – features you can add like call recording, call forwarding, etc.

The best SIP trunking providers in Westchester NY will offer low cost, simple installation on existing devices while updating all of your business communications to the cloud. But the real specifics as to why SIP trunking is so much more affordable than traditional phone systems are as follows:

  1. No need for expensive Plain Old Telephone Service Lines or POTS
  2. Reduced per-minute calling with SIP phones, even when using a metered plan per minute
  3. Uses existing internet connection to complete calls through VoIP
  4. Maximizes current phone systems through cloud connected PBX

Outdated legacy (older) phone trunks are rather costly. When it dramatically increases your cost to add lines or conduct outgoing business calls, it’s not hard to see why modern businesses are taking advantage of SIP trunking. Not only is there increased costs because of the technical installation and maintenance with older phone systems, but also the upkeep and monthly costs are more expensive as well.

Verdict: Upgrade your Business to a SIP Phone Service and see the benefits

There are more to the nuts and bolts of why SIP is far more cost effective than outdated legacy business phones than we’ve covered here. The functionality is improved, the costs are reduced, and SIP services can even be run from home with little effort. Because there is never a bad time to look to cut business costs, because many employees are working from home, and because SIP phone services cost far less than traditional telecommunications; now is a great time to make the upgrade.

You will reduce your costs while adding a multitude of useful business features. These can work at the office or at home for you and your employees. You will save on monthly phone costs and also on per minute phone costs. Adding new lines or users has little or no cost. You’ll be able to conference and screen share which increases productivity. When you look at it there are way more reasons to change to a SIP phone service than to not to. Your business will benefit and your costs will reduce, it’s that simple.

For the Best SIP Phones Westchester County NY, look no further than 30 years of local telecommunication expertise, right here at Top Line Communications. We proudly operate where we live right here in Westchester. Call today for a consultation and see how we can reduce your costs, get you set up from home, and bring your businesses phone systems into the 21st century. Stay safe from the entire team and we can get through this if we work together! 1-888-426-8647

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